Please allow 5-7 business days for processing and shipping. All orders are shipped via USPS. For pre-order items, please allow 7-10 business days for processing and shipping unless otherwise stated. All shipments are tracked, and unfortunately we cannot accept responsibility for lost or stolen packages. Additionally, please ensure all shipping addresses are complete and correct. In the event your package is returned to us, an additional shipping invoice will be sent to you to correct the error, and we will be unable to re-ship your purchase until it is paid.
For gifting, please complete each order separately if being directly shipped to recipient and include a gift message (optional) at checkout. Gift orders will not include packing slips or receipts.
Due to the nature of our products which cannot be restocked or resold once shipped to ensure safety, we cannot accept returns, exchanges, or refunds. However, if there is a problem with your order please don't hesitate to reach out to us!
External use only. Use only as directed.
Product benefit information is provided for convenience and is in no way a substitute for medical advice — it is solely based on research and general knowledge. We do not claim or intend to diagnose, treat, cure or prevent any conditions of any kind.
As a general rule, always conduct a patch test when trying new products for the first time. Please be aware of all ingredients and use discretion before purchasing. It is not our responsibility to rectify any allergy-related issues. If irritation or an allergic reaction occurs, discontinue use and consult a physician.
Our products are made with natural butters and oils, so in the event of melting, pop in the refrigerator for 15-20 minutes or until firm again and continue use.